Delivery & Customer Satisfaction
DELIVERY:
AUSTRALIA
Standard 5-7 business days -
Express 1-3 business days -
INTERNATIONAL
New Zealand DHL International 4-9 business days -
Rest of the world DHL International 5-10 business days -
*excludes customs delays and this does not include seperate tax your country may apply. Due to covid there may be extra delays which are out of our control
CUSTOMER SATISFACTION
Returns/Refunds
We’re sorry, but we do not accept returns or offer refunds for change of mind.
Damage/Defect
We try very hard to make sure your journal arrives in perfect condition! Send a photo of your journal to theinnergame@theinnergamejounrals.com and we will replace it.
Wrong shipping address
No problem! Email us as soon as possible at theinnergame@theinnergamejounrals.com and if your order has not been dispatched yet, we can change it.
Journal cover care
We have made sure our journal covers are vegan friendly and made from high quality materials. If your cover gets dirty, wipe with a damp cloth. Avoid using harsh chemicals.
All other requests or questions
Let us help with whatever we can. Email us at theinnergame@theinnergamejounrals.com and we will get back to you as soon as possible.